Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
Frequently Asked Questions
Are all products handmade?
Yes. Every product at Top Handmade Crafts is carefully handcrafted by skilled artisans. Due to the handmade nature of our products, slight variations may occur, making each piece unique.
Where do you ship?
We offer worldwide shipping using trusted international shipping partners.
How long does shipping take?
Orders are processed within 1â5 business days. Delivery usually takes 7â14 business days depending on the destination.
Can I return my order?
Yes. We accept returns within 14 days of delivery. Items must be unused and returned in their original condition. Please visit our Return & Refund Policy page for full details.
How can I contact you?
You can contact us anytime through:
Business Name: Top Handmade Crafts
Email: mysrabwbkrt@gmail.com
Phone / WhatsApp: +962 78 598 3404
Location: Amman, Jordan
Is my payment secure?
Yes. All payments are processed securely through trusted payment providers. Your payment information is encrypted and protected during checkout.
Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking number by email.
Do you accept custom orders?
For custom handmade requests, please contact us before placing your order. We will be happy to discuss your requirements whenever possible.
What if my product arrives damaged?
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos, and we will assist you as quickly as possible.
Do handmade products look exactly like the photos?
Because every item is handmade, slight differences in color, texture, or pattern may occur. These small variations are a natural part of handcrafted products and make each item unique.