Privacy policy

Privacy Policy
At Top Handmade Crafts, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products.
1. Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect information such as:
Your name
Email address
Phone number
Billing and shipping address
Order and transaction details
Information you provide when contacting our customer support team
We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage information.
2. How We Use Your Information
We may use the information we collect to:
Process and fulfill your orders.
Arrange shipping and delivery.
Provide order updates and tracking information.
Respond to customer inquiries and support requests.
Process payments securely through our payment providers.
Improve our website, products, and customer experience.
Prevent fraud, abuse, and unauthorized transactions.
Comply with applicable legal and regulatory requirements.
3. Payment Information
Payments are processed through secure third-party payment providers.
Top Handmade Crafts does not store your complete credit card or payment card details on our servers.
Payment providers may collect and process payment information according to their own privacy policies and security practices.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand how visitors use our website, and improve the shopping experience.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Sharing Your Information
We may share necessary information with trusted service providers who help us operate our business, including:
Payment processors
Shipping and delivery companies
Website and technology service providers
Analytics and marketing service providers
We only share information when necessary to provide our services, process your order, operate our website, or comply with legal obligations.
We do not sell your personal information to third parties.
6. Data Security
We use reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, loss, misuse, or disclosure.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to request access, correction, or deletion of certain information.
To exercise applicable privacy rights or ask questions about your personal information, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.
We recommend reviewing the privacy policies of any third-party services you visit.
9. Children's Privacy
Our website is not intended for children, and we do not knowingly collect personal information from children without appropriate authorization.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, or applicable legal requirements.
Any updates will be published on this page with the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Top Handmade Crafts
Email: support@tophandmadecrafts.com
WhatsApp: +962 78 598 3404
Location: Amman, Jordan